This hotel was beautiful

Member Rating 4 out of 5 by a traveler from on October 31, 2012

I was on my honeymoon and everything was amazing and I would return to Cancun. There was a glitch in our honeymoon. As my husband and I were getting into the pool something rough rubbed acrossed his foot and split it open. We had to leave the resort and take a taxi to the hospital. The resort didn't offer to help pay for the bill nor did they take any responsibility. We were told later on that this was the 3rd time in a few months that somone had cut themselves in the pool. There was children all around and what if it would of happened to them? They also didn't make anyone get out of the pool due to my husband bleeding in the pool and they didn't care to check and see what had cut him so it wouldn't happen to the next person. This all upset me but didn't let it ruin our honeymoon. Thank goodness the hospital bill wasn't outrageous being that we had to pay 100% of it before we left the hospital.
Hotel Grand Oasis All Inclusive - Cancun
Boulevard Kukulc√°n, Km. 16,5, 77500
Cancun, Mexico, 77500
+52( 998) 287-3832

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