Needs help!

Member Rating 2 out of 5 by a traveler from on October 17, 2012

This is probably a nice hotel. Most people probably have decent experiences at this hotel. We did not have a good experience. We went to the hotel with our 11 y.o. daugnter and her friend.The management allowed our neighbor to throw a catered party for an entire junior hockey team and their parents in a junior suite. Then they ignored bags full of trash in the hall filled with Mexican food trash that smelled to high heaven till we personally visited the front desk. The night was filled with kids running the hallways, slamming doors and making a ton of noise into the early hours of the morning. This noise resumed at 6am. Our bathroom was gross. The ceiling was covered with mold and the dry wall was coming completely unaware at the drywall seams. If this were not enough, the pool had no towels, the bathroom off the lobby was totally gross. Though there is more I will stop here. Suffice to say I would recommend this property. Go to the Wildwood Inn a bit further away and have a first class experience for less money
Hilton Garden Inn St. Louis/Chesterfield
16631 Chesterfield Grove Rd
Chesterfield, 63005

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