a traveler from Travelocity.com
on October 17, 2012
My family and I arrived to a not so friendly check-in staff. I had to prompt her for information and keep asking her the same question over and over again. Thank God the guy at guest relations saved the day. He answered our burning question...How do we get to Magic Kingdon and Downtown Disney, and offered suggestions on how we could reduce some of our expenses for transportion and Disney Tickets. Other than the one unfriendly front desk clerk, the staff was friendy, the Hotel was really comfortable, really clean, had really good food, and had a really fun kids/pool area. The kids enjoyed having breakfast with the characters and they also enjoyed the frequent visits to the snack bar and the well stock Disney Store. I would highly recommend this hotel to families, or anyone with a Kid's Heart.
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