service/maintance/bill problems.

Member Rating 2 out of 5 by a traveler from on October 3, 2012

I got home and reviewed my bill. I had turned in all my Pesos at the front desk to be credited to my bill. It looks like they charged me for taking the pesos instead. I am waiting for a reply. Three days and 3 times to fix my running toilet. Slow shower drain. Never resolved. My room got cleaned most of the time in the late afternoon. Cost 55 bucks to leave message on US phone from room. The place was dead compared to other resorts I stopped at.
Marriott CasaMagna Cancun Resort
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera
Boulevard Kukulcan, Retorno CCancun, Quintana Roo. Mexico , 77500

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