a traveler from Travelocity.com
on October 18, 2012
Cleaning staff put our dirty clothes into our luggage with our clean clothes and our baby's clean things and put the luggage in the closet, rather than leaving things as they were. They put our food and our baby's food, wipes, and diapers in a pantry I didn't even know existed until I started searching for our things! We filed a complaint! The next day, cleaning staff helped themselves to $600 of our money. We called security and the Orange County Sheriff! Hotel Mgmt has yet to return any of our phone calls!! We would never stay here again!!
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