This hotel was a joke

Member Rating 1 out of 5 by a traveler from on October 9, 2012

When I checked in I asked for my credit card even through I had prepaid for this hotel and was told it was not going to be used it was just for incidentials such as movies or food at thier restaurants. I was told about a $10.00 fee that would be due upon checkout and I said I wanted to pay that in cash and offered to do so at the time but was told to do it when I checked out. The next morning when I checked out I was told that my credit card had charged the $10.00 already and I said I wanted to pay cash she said that was fine but it would take 7-10 days for the $10 to go off my credit card. When we went into the room there was 1 towel and 1 wash cloth for 3 adults when we called the front desk we were told that housekeeping would be right around with some linens there was used soap in the shower and a screwdriver left on the dresser. Then a few moments after we arrived we got a call from the front desk to welcome us and ask how everything was I remended him about the towels and once again was told that housekeeping would be notified. I would never recommend this hotel to anyone.
Best Western Lakeside
7769 W Irlo Bronson Highway
Kissimmee, Florida, 34747

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