Nice hotel on the surface

Member Rating 2 out of 5 by a traveler from on September 24, 2012

Hotel was nice. There was no internet in any of the rooms as advertised. They had movies at the pool (we were poolside, even though we asked for lakeside) which was nice, other then how loud it was and the movies ran until 11:00 pm. The brochure said the pool closes at 11pm, it actually closed at midnight, because they classified September 22 as summer (nothing in the book said anything about midnight any time of year.) The resort fee is actually $15 per night, not $10 as the website says. When I called to complain about the partying at the pool at 11:50 pm, the front desk was no help and was actually quite snotty about the noise.
Best Western Lakeside
7769 W Irlo Bronson Highway
Kissimmee, Florida, 34747

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