a traveler from Travelocity.com
on September 17, 2012
Nice location overall. Very friendly and helpful staff. Good restaurants. Great Convenience store with Starbucks on site. Expensive but very efficient valet (very short wait times). Only real negative were the "Ocean side/view" rooms. When I booked for our babymoon (tried to make it very special for my expecting wife) I decided on the last second to upgrade to this room. When we got there we were very disappointed. Our view was facing the ocean but it was obstructed by the palm trees, pool, people near the pool and the Highway (PCH). I'd say that of the total view maybe 10% was the ocean. I asked to be moved to a better location and they moved us to another room closer to the beach the next day (staff was very friendly and responsive). Unfortunately the view was still obstructed by about 50%, but it was a little better. In hindsight I would have just stuck to my initial choice I'd a partial view room. But overall it was a nice hotel, neppgreat area and amazing staff.
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