a traveler from Travelocity.com
on June 16, 2012
Loved this hotel. Guest services were extremely helpful and always greeted you with a smile. The hotel is conveniently located next to Union Square and all the major stores. Also the trolley makes a stop literally in front of the hotel where you can get on or off. Only negatives were that the rooms are really small (including bathroom) and pillows were stiff as a rock. They also offer a $10 credit (good for use for some hotel services) each time you help conserve resources and decline housekeeping. Can be applied to Scala's Bistro which is located within the hotel which is what we did and was well worth it. Would definitely stay here again and recommend to others!
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