a traveler from Travelocity.com
on June 14, 2009
Our stay was because of a family member having heart surgery. We stayed 5/13/09 through 5/23/09. The staff from the front desk, to the restaurant, and even house cleaning were caring and attentive. They have great pride in their facilities and went out of their way to ensure our stay was an enjoyable one. The amenities were more than we had expected, including an outdoor pool and hot tub, restaurant with a bar, workout room, free internet access in the room, and a business center which had two computers with internet access, a printer, and fax machine. The setting at Deer Lake was beautiful and serene. The decor was very stylish and colorful, well done. I cannot state it enough, the staff here was above any I have ever experienced, consistently inquiring how our family member in the hospital was doing and asking if there was anything they could do for us. The location was convenient to many main thoroughfares and highways which made it easy to get around the city and surrounding areas. The actual business development was amazing as well, with a variety of commerce. Our room itself was clean and stylish and the beds were very comfortable allowing us all to get plenty of restful sleep. There is no doubt, Hotel Indigo will be our first choice if we are ever back in Jacksonville. We highly recommend it to anyone considering a stay here.
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