Beware the ""pet policy""

Member Rating 2 out of 5 by a traveler from on March 11, 2009

Charged * Non-refundable pet deposit. The "policy" isn't posted on any site, other than their home page ONLY when you print out a copy. We booked directly from a partner site and were not told until we checked out and were charged this excessive fee. Nothing was shared with us when we booked and informed we'd be bringing a 10pound dog with us. Management did little to explain and we are still waiting for a response from the site's general manager. We have frequently stay at the Residence inn when we travel; however, after this experience we'll go to the Hilton where pets stay free.
Residence Inn by Marriott Branson
Branson, Missouri, 65616

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