a traveler from Travelocity.com
on July 21, 2012
This hotel was really nice and the staff was very attentive and courteous. You have to sign up for the presidents club, which is free, to get free Internet and golf club rentals. The pool was a good size with lots of coves and drink service which was nice. The beach was lacking in size, but it never was really packed. The snorkeling in the bay was fantastic. We saw probably 10 turtles and a myriad of Hawaii kine fish. The activities pass is overly expensive and the ala carte rentals of stuff is even more extravagantly over priced. The snokel quality is extremely poor and we had to exchange several times There is a Foodland grocery store that sells snorkels on the resort property Go there, it's cheaper to buy the snorkel there and leave it behind or donate it. The food is astronomically over priced. Don't even bother with the breakfast buffet; it's $33 for what should cost $15. It's not better than a breakfast buffet at a Howard Johnson's. I did get a smoothie though which I thought was expensive, but I would have paid triple for it because it was amazing. All of the food in general is over priced as you would expect at a resort. There is a lunch restaurant by the beach. If you don't like bugs flying on your food, do not go there. The bugs were awful and there was nothing they could do about it. The food was above average but the bug situation was terrible. The beds were very comfortable and the linens were clean. We had no trouble sleeping because everything was so comfortable. The resort is kind of in the middle of no where. It's about 30 minutes from kona and 30 minutes from waimea. Waimea is a small town with a lot of restaurants and kona has a nice little touristy beach town area. Those are good places to explore and have a day or two excursion. In general, I would not recommend the fairmont orchid. The food quality was generally slightly above average, but the price was way too high for everything. The snorkeling was nice, but there is A LOT of good snorkeling on the big island. The activities pass was a complete rip off. The rooms and service were adequate, but not amazing. The hotel was very pretty.
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