Don't be deceived

Member Rating 4 out of 5 by a traveler from on July 17, 2012

Ah, the polar extremes of Cancun! First, this is a great hotel. It could be a little closer to the city, but it's surrounded by solid hotels on both sides and a great beach. The trick is everything is extra, so the not horribly expensive room rates are quite deceptive. I thought I'd avoid the $20/day wifi fees (make no mistake, better than the mobile roaming options through your carrier's international plan or the gov't owned Mexican monopoly) by heading to the Business Center to check email. They've got that covered--$5 for 10 mins there. That summarizes everything at the hotel. Drinks, food and everything are decent to good, but very pricey. You compare spa prices with the best places in Chicago/NY and this beach resort treatment comes out on top. Then there's the transportation. Bus is great if it's running frequently. A cab into the city--randomly priced and at least $15-$20 each way. There also seems to be a solid monopoly on the tour side by the Mexican firm that owns XCaret, Xe-Hal and XPlorer. The cattle herd is pushed by all the resorts and at the airport--Marriot isn't an exception. Restaurant and club recommendations are the same. Must be some good kick-backs. But the staff is nice. And when you see your bill for all the things that magically got put on your room you'll know why!
Marriott CasaMagna Cancun Resort
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera
Boulevard Kukulcan, Retorno CCancun, Quintana Roo. Mexico , 77500

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