a traveler from Travelocity.com
on July 2, 2012
I booked this room way in advance. I told them I had a handicapped husband. When we arrived at noon we were told to wait until 4 PM. We Did. We were put into another building and just given a key card. Never once were we welcomed to the arear or Motel. I had to take all the bags from one parking lot to our room. The service was absolutly horrible. Once they had us checked in and got our money, they were done with us. I did not feel welcome or safe here. Peolpe in this area are generally very nice. I will never stay here again unless they provide help for Disabled and Seniors. This place is lacking friendliness!!! We even met the manager that told us he woud personally bring us beach chairs, NEVER HAPPENED> We are planning another visit inAugust 2012 but I will have to find a different hotel, any suggestions??
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