Not so clean..

Member Rating 3 out of 5 by a traveler from on June 20, 2012

We have stayed at the Queen Victoria Hotel before and you can't really beat the location as it is close to everything with good parking. But, this time our room was not so clean - the rug was stained and dirty, our sheets were dirty and we weren't given enough towels for three of us except on the last day. The food at breakfast is good but they are understaffed during the breakfast shifts. We always had to ask for coffee and the order delivered was not always complete - .ie: my husband had to wait for his toast for about 5 minutes. On our last morning, we had to ask and ask for coffee refills. There were only two or three servers in the restaurant and when we asked a woman with a hotel name tag if we could have more coffee, she rudely snapped "I'm a hostess, not a server". No offer to find our waitress etc., she just walked off. We will think twice before staying there again even though the location is wonderful for the price which is really a bargain in Victoria,
Queen Victoria Hotel and Suite
Victoria, British Columbia, V8V2P9

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