Clean and comfortable but pricey extras.

Member Rating 4 out of 5 by a traveler from on May 24, 2012

The Good: Clean room, comfortable bed, nice view. Complimentary bottles of water in room was appreciated. The Bad: Opted for the go green option but we failed to read that it meant absolutely no maid service - trash was not emptied - nada maid people. We thought it was just for the linen - our mistake. Room 1511 hears elevator noises all night long (also next to ice machine room). Even with suite door closed, we could hear the elevator. The Ugly: As usual prices for food and beverages were high ($4.00 for a cup of coffee or small glass of juice seems high) . We found a Tim Hortons within walking distance as well as an Artesian place right across the street that served up a lovely breakfast for 1/3 of the cost. We gave directions to Tim's to several other guests. You have to pay $11 to park your own car per day. Internet was $9.00 per day. They know how to make money on the extras at this hotel. Breakfast buffet was $21/person. Even though we ordered off-the-menu - our bill was over $35 for breakfast (2 people). No complimentary coffee in the lobby but they do supply some sort of water with fruit slices in it as well as complimentary newspaper on Saturdays. Overall - it was a pleasant stay once we got over beating ourselves up for trying the go-green initiative which really failed in our eyes. We prefer the green-initiative in other hotels where it's only the linens that's affected. The maid would still make bed, empty trash and refill any supplies that were used up (i.e. water bottles and coffee supplies for in-room use).
The Westin Prince, Toronto
Toronto, Ontario, M3B3H2

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