a traveler from Travelocity.com
on May 11, 2012
I was travel-weary and disoriented when I got to Palm Springs - a last-minute trip spurred by a family crisis. While the exterior of the hotel wasn't anything special, the warm greeting and help I got from the front desk was. I felt welcome - I was treated like family. The room was fine, the place was clean and quiet - but it was the outstanding staff that really marked this place as something special.
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