a traveler from Travelocity.com
on May 4, 2012
on arrival room with 1 king size bed we requested 2 beds traveling with our 13yr old dgt. made multiple request over weekend on Thusday, Friday and again on Sat. never got up graded to room with 2 beds...cot provided. Friday the desk staff did not even ask for my name or room number but stated he would see what he could do to change the room?????
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