a traveler from Travelocity.com
on April 20, 2012
Upon arrival I was told that my reservation was for 2 adults and not 1 adult with 2 children, therefore, they had 1 room ready with only a double bed. They wanted to charge extra to give me a room with 2 beds--and called it an upgrade. When I refused the gave me the upgrade, but the beds ended up being 2 singles, and I had to pay for a fold up bed if I wanted it. The room was too small and not enough space for the fold up bed, so we settled on a blowup beach mat. Each night we took turns sleeping on the blowup mat. The Hotel staff stated that they had nothing for us since their biggest rooms only housed on queen size bed or 2 singles. Maile Sky Court was a big disappointment. I don't recommend this hotel for any family larger than 2 people.
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