a traveler from Travelocity.com
on April 16, 2012
My kids & I wanted to have a long weekend vacation in San Francisco, so after reading other reviews like this we chose the Hyatt Regency. We were celebrating Easter, my sons 20th Birthday and Spring break all in one trip. Right from the beginning the staff was incredibly nice and accommodating. I wanted to upgrade our room to a suite and it was completed with no hesitation. The King Suite was perfect for all three of us as they instantly delivered a roll-a-way bed that my son said was very comfortable and my 16 year old daughter slept with me in the extremely comfortable king bed. We experienced excellent service from: the bell staff, room service, concierge and every other service in between. We felt like we were someone special & it was one of the best mini-vacations my kids & I have ever taken!!!
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