a traveler from Travelocity.com
on April 13, 2012
Close to airport, but far from dining, shopping, sunsets. Can rent bikes, and not a far ride, but nicer if you could walk out of your hotel to shop or dine. Very quiet location. Room large, but couch stained with who knows what. Left breakfast menu on door to be delivered at 7:30 AM the next morning. Food never arrived and was told menu never recieved (although missing from door). Told to get beach towels from front desk for all day boat trip. By 8 AM, desk had no towels, and offered a bath towel which by the way felt like sandpaper. Beds VERY comfortable. Shuttle nice, but needed a reservation which could only be made in person. Want to change times....too bad...you can't....you have to wait as "stand-by" to get back. While we felt some front desk workers had attitudes, the conceriege was especially friendly and helpful, I would definitely come back to Key West, but not sure I would stay at the Sheraton.
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