a traveler from Travelocity.com
on April 10, 2012
5-star in every possible way!! Great facility, amazing service. Everyone we encountered from the hotel was friendly and efficient. We were in Boston to take our son to Children's Hospital and the hotel staff really went out of their way to make our stay pleasant and accommodate us. Given our situation, we used room service for most meals and the food was superb and always delivered promptly. A fine hotel. It is where we will stay in the future when back to Boston.
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