a traveler from Travelocity.com
on March 17, 2012
The service upon check-in was somewhat unfriendly and left a bad taste in our mouths (instantly asked if we wanted to upgrade which would have almost doubled our costs and seemed unreasonably high, and also made us feel like we were already missing out on something, only offered one of us a drink, didn't mention any upcoming events , didn't offer assitance with our bags, the entire first impression at the front desk was disappointing actually....) , and subsequent servers in the bar and at restaurants were perhaps a little under-trained. However, overall the resort is lovely, calm, green, clean, peaceful. We enjoyed strolling the grounds, laying by the pool, sailing in the gondolas one moonlit night. Our room was very clean, well appointed, in a quiet location with a private patio, the outdoor lounge was a comfortable place to enjoy a drink and appetizer, the live music added to the "vacation" atmosphere. We plan to come back here for a longer visit, and stick around the resort to take better advantage of all that it has to offer.
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