Rehearsal Dinner


Member Rating 1 out of 5 by a traveler from Travelocity.com on February 27, 2012

We had our rehearsal dinner here and it was a complete fail. Between a sales person, director, and coordinator we dealt with 3 different people. None of which were present at the dinner itself. The room was nice. The food was extremely sub par. Lettuce was wilted for the salad. The lasagna was creamy and didn't resemble much of lasagna. They served a different dessert than we chose. As well as different wine than we decided prior. Not only that, but one sales person said that they would provide table place cards with either beef or lasagna for guests to set at their seat. That was overlooked so they had to retake orders at the dinner when we had already pre-ordered. It was very disappointing to say the least. Lack of communication from sale to the event was the main problem I think. When they emailed contracts we had to go back and forth numerous times because what was stated on the paperwork was not the same as we discussed. If you even CONSIDER this place for an event at least do a tasting (which wasn't offered to us). I should have pushed or it.
Hotel Phillips
106 w 12th street
Kansas City, Missouri, 64105
(816) 221-7000

http://www.igougo.com/tvly-review-r100774283-Rehearsal_Dinner.html

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