a traveler from Travelocity.com
on February 27, 2012
While sleeping in our hotel room, we were robbed. I was with my 2 young children and someone came into our room by taking glass paines off of our window and climbing into our hotel room. My purse, I phone, computer, money,etc... was stolen. The hotel did nothing to assist me in this matter. The owner Frank did not even speak to me even though he was on site. They did nothing to help with anything. I called him several times- no call back. I asked to see him and was told he would stop by, never did. I had to be asked to be moved to a different room. I stayed awake the night after robbed to protect my children. Our vacation was spent dealing with the police to resolve this matter. Michelle who works there is wonderful- I was grateful for her. I would never stay here- I cannot put into words that this would be a very poor decision on your part to stay here, it is not clean, there are ants and I would not trust anyone!! Very unfriendly staff except for Michelle and rental car people. Frank and his business should not exist. It was very loud also.
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