a traveler from Travelocity.com
on February 21, 2012
There are different catagories of room that you are not aware of, I was so unhappy with the first room and view we paid to upgrade, it was better however tub had a hole and everytime we showered it was a puddle of water at the door, we were moved and reimbursed for the upgrade that room looked much better and the view was great. The food and staff was excellent. Mr Davis and Ms Darlene customer service was beautiful. The mantience staff needs to be fired oh yes the last room no hotwater then we discovered valves put on backwards hot is cold and cold is hot.
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