a traveler from Travelocity.com
on January 22, 2012
The Fairmont is know for there 5 start service and the quality of hotel. Although our room had a wonderful view of the upper deck garden we were missing the sheer drapes for privacy to enjoy the view. The suite adjacent to our room not only shared a door but we were able to share their conversations heard from the room. I guess my expectations from a 5 start hotel would of placed closer attention to the little details that you spend a nice price for. I did mention our situation to the hotel staff in the morning, we got a sorry and was dismissed. There are lots! of wonderful hotels in the city and I would consider others before I return to the fairmont.
©Travelocity.com LP 2000-2009