a traveler from Travelocity.com
on January 19, 2012
I've stayed at the Sofitel several times and really like it. My only problem on this particular trip was that my room had a view of only the roof and the air vents--no city, garden, or lagoon view. Since I had prepaid a third party the hotel staff said they could not give me any compensation for a less than satisfactory room. They did move me to a room with a better view but the double beds were not satisfactory as I had paid for a king sized bed room with a view.
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