2 rooms, still problems

Member Rating 2 out of 5 by a traveler from Travelocity.com on December 5, 2011

The hotel is in a beautiful location and the lobby was very clean and modern. However, I never made it past the entry of the first room they gave me. A view of dirty towels all over the bathroom suggested either the room was never cleaned or it was still occuppied. I didn't bother to figure out which. The second room looked clean on initial inspection (except for a missing dust ruffle on one of the beds) but when I went to turn down the covers, I found them covered in pet hair. The staff was very apologetic and housekeeping came instantly to change all of the linens. Still, I couldn't help but worry about what else hadn't been cleaned.
Hyatt Regency Pier 66 Resort
2301 Southeast 17th Street
Ft Lauderdale, Florida, 33316


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