Service was terrible and staff was rude.

Member Rating 1 out of 5 by a traveler from on November 15, 2011

While the location of this hotel was amazing and the price okay, the service was terrible. My main issue with the hotel was that at check out, the manager charged me an extra fee because we had more than two people in the room. He was rude, yelled at me, and said that he watched us come and leave the room at night to count how many people we had. I found his behavior extremely unprofessional and the fact that he said he was watching us made me and my two friends feel very uncomfortable. Once the additional fee was added, I feel like I could have stayed at a slightly nicer place with better service for about the same price. I definitely will not be going back to this hotel.
Greenwich Inn
San Francisco, California, 94123
(415) 921-5162

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