Member Rating 1 out of 5 by a traveler from Travelocity.com on July 19, 2011

This was one of the worst business trips I have ever had. I have stayed at many Hampton Inns before and never had a problem. I was given a room with two queen beds after I had reserved a king. The wireless internet worked only sporadically. The housekeeping staff was horrible, interrupting and knocking on the door and slamming doors up the hallway all morning while I was trying to work in my room. The "business center" has two computers; neither one of them would print (after I had to ask for paper to load in them) and the web connection was very slow. When I asked the night clerk for help, he would check it after the movie he was watching. The pool was very hot one day and freezing the next. The breakfast was next to inedible; I had to settle for yogurt as the fruit was half rotten, and the eggs/hash/cheese was one glob of melted fat. The whole hotel smells of mildew. The staff says they are eager to help, but when I complained they did nothing. I hope this location is not representative of the chain as a whole because the whole experience was unacceptable, and I have stayed at many Hamptons over the years.
Hampton Inn Billings
5110 Southgate Dr
Billings, Montana, 59101
(406) 248-4949


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