a traveler from Travelocity.com
on September 18, 2006
We reserved non smoking room, but we told upon arrival there were none left. The room smelled like a wet ashtray. As another reviewer mentioned, the bathrooms are horrible. The staff were abrasive when asked about alternatives to the smoking room - and admitted they overbook non-smoking rooms. Final straw - we found out after being placed on the third floor that there was no elevator - while travelling with an infant and a week's worth of vacation luggage.
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