a traveler from Travelocity.com
on May 26, 2007
The most unprofessional front desk staff EVER. Complained to GM. Received a voucher.When I tried to use voucher, I was lied to by front desk manager. Nice hotel and housekeeping.Preservation of my dignity keeps me away. FIRE THE FRONT DESK STAFF and hotel would be excellent.I am a frequent Hilton Honors guest. This hotel's staff is an insult to the Hilton chain. Stay away.
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