a traveler from Travelocity.com
on August 3, 2008
In all our stays throughout Europe, we have never encountered a more beautiful place to stay. If you are looking for the heart and soul of Florence, you must stay at The Monna Lisa Hotel. The aesthetic of this historical space, complete with it's amazingly beautiful garden and sitting rooms, is simply breathtaking. Our room, which looked out onto the garden exceeded our expectations in decor, cleanliness, and ambience. With regard to the service we received; it was exceptional. The manager was always available to us and people working at the front desk always took time to thoughtfully answer our questions. There was an intensely personal touch which we greatly appreciated: a card game with the staff,a conversation with our porter regarding world politics, special attention to our room. Indeed, many nights we would come in late and find our beds turned down waiting for us. We were also offered special attention each morning during our scrumptiously fresh breakfast. Finally, regarding location: We were truly happy with our proximity to everything we wanted to experience. We were never more than a 15 minute walk away from museums, shopping, and entertainment. In conclusion: If you are looking for the best hotel you will ever experience, this is it. Enjoy the Monna Lisa. You will find us there in spirit.
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