Poor WiFi service

Member Rating 2 out of 5 by a traveler from Travelocity.com on May 10, 2008

Bosmans wasn't too bad. The price was definitely right compared to everything else. Parking and WiFi were free. But you still get what you pay for. The cleaning ladies were very polite and efficient. The drawbacks are that the hotel felt a little on the dirty side. Not dirty in the real sense. But dirty in the sense of carpet stains in the hallways, ripped wall paper, grubbiness in the tiny cracks between surfaces, etc. The place looks and feels like it's been around a while. The only thing I really didn't like was the WiFi didn't work the first Friday night until the desk clerk reset the system on Saturday morning. And then it went down again on Sunday morning, presumably needing another reset. They do not have a company remotely maintaining the WiFi like most hotels do. No one ever answered or returned my messages when I dialed the 800 number provided for WiFi technical assistance. I made multiple calls. And to top it off, the night shift clerk at the front desk was snippy and could be very unpleasant if you complained about anything. On the other hand, the day shift clerk was a very polite guy who at least knew how to reset the WiFi. The night shift guy didn't have a clue. Due to the WiFi issue, I will not stay there again. But otherwise, it was just ok.
Bosmans Hotel
Vancouver, British Columbia, V6Z1P5


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