a traveler from Travelocity.com
on September 26, 2007
The Indian Hills Hotel in Taos is located three blocks from the Historic Plaza and the center of town, making it ideal in location, that, and the free continental breakfast are the only two things I can say the Inn has going for it. I checked in and my room smelled, the carpet was bubbled off the floor, (I assume due to a past flood) and the bathroom wasn't clean. I asked for another room and it was better but not by much. The carpeting was dirty and very old, the bathroom didn't seem really clean to me, the blankets and pillows were old and didn't smell fresh at all, and the HBO they claimed they offered in the rooms didn?t exist in mine. When I checked in they charged me in advance for my entire stay, and when I went to the lobby to inform the manager I would rather stay somewhere else the second night and requested a refund, she said that was not possible and blamed Travel agency, even though they charged my card right in front of me. When I told the Manager how appalling the condition of the hotel was she made no apologies. I travel economy most of the time, my philosophy is there is no reason to spend a lot of money on a room you don't plan to spend much time in and I have stayed at many economy hotels that boasted the same amenities that Indian Hill's does that were clean and welcoming, I can not say that about this Inn, and would definitely not enjoy staying there again.
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