Not all rooms equal but cost is the same.

Member Rating 3 out of 5 by a traveler from on May 14, 2010

We stayed at this hotel in September of 2008 and found it to be outstanding in quality and service. After much searching we decided on this hotel again. The room that we stayed in before which was on the first floor had nothing to be desired. We had a bit of surprise this time around as the room that was assigned to us on the second floor was nothing like the first time. It was smallish and not nearly as elaborate and had the most god awful hard beds. I mean super hard and not firm. It was like sleeping on the floor. The decorating was dull and dismal. We booked the room for 3 persons and found that there were only enough glasses towels etc. for 2 persons. We called for 3 wine glasses and once again got only two even though we specified 3. The breakfast was okay but overpriced. We did pay an extra charge for parking as well. Over all we found the hotel to be pricey as we have stayed in 3 star hotels that were much better and more reasonable in price. If you have lesser quality rooms in some areas of the hotel, then price them accordingly, please.
Delta Banff Royal Canadian Lodge
459 Banff Ave
Banff, Alberta, T0L0C0
403 762 3307

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