a traveler from Travelocity.com
on July 23, 2007
I stayed at this hotel for 8 days and I ended up changing rooms twice. I am very disapointed since the structure is beautiful and high class but, when you're in is TOTALLY different. Bathrooms are SO old, NO maintenance, holes on the bathroom tub, door handles loose. The personnel never smiled. I did like a bell boy who was very pleasant and helpful with ideas to do in the city. He work the 11pm shift. He's the ONLY one who gets + reviews. Wrote an email to management and ONLY got "sorry for inconvinience".
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