a traveler from Travelocity.com
on September 11, 2008
First of all it is located in a good residential area that was one of the reasons we preferred this hotel since we wanted to get away from the noisy and busy streets of a central location. We rented a car so we didn't have much difficulty going to the places that we liked to go. We paid 165 $ for a 5-day valet parking and that didn't bother us and the service was quick and handy. Room was very comfortable & we slept without being disturbed at all. In fact on one occasion there was a minor disturbance due to a late check-in (at midnight!) in our corridor. We reported this to the front desk next day and they apologized saying that it was an exceptional case and assured us that it wouldn't happen again and we were sent a dinner as a compliment. The front desk people were the most friendly, helpful and respecting that I have ever seen. They were kind, generous and really helping. Breakfast service was very good - both food and serving people. We didn't enjoy the dinner because there was lots of places to go nearby and in town. Especially right around the corner of the hotel there is Westfield shopping mall full of eating places, shops and cinemas. The lobby is very nice and you can have drinks etc. while sitting at comfortable sofas. Well isn't there any drawback? Well folks I'm writing my own experience and to my memory there isn't any other than the little disturbance I have already mentioned. We have really enjoyed our stay there!
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