a traveler from Travelocity.com
on August 12, 2008
We went to LA for a college visit for my son and to look at some apartments. While they did have interent access as listed in their amenities, they did not list the fact that they charge $4.99 an HOUR for access. They do have on-site parking also, that comes at $30 a day. The 2 concierges on duty both had phones permenantly planted against their ears and acted as though you were interrupting them from something more important if you bothered them. We were there for 7 days and toiletries were left only 1 time during our stay. They did give me more but I had to go and request them. The rest of the staff was helpful and did a good job. I certainly did not expect the additional costs when I booked this trip and would not stay here again just for the fact that they charge for internet access.
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