a traveler from Travelocity.com
on June 30, 2012
The staff was helpful, but the carpeting in many areas was well-worn and not clean. The bed was comfortable;the room quiet, in spite of 200,000 bikers being in Austin that weekend. The included breakfast was ok, except for some jam we found spoiled at least 3 times. We mentioned this to the concierge more than once. The entrance to the hotel was difficult to find for an out-of-towner; even the GPS did not help us. The GPS directed us in circles to the hotel. However, the hotel staff helped us resolve this problem. After knowing this, we can say that the hotel's location is strategic, right off the freeway, easy to get downtown.
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