a traveler from Travelocity.com
on May 7, 2012
Being in a "ghetto" part of San Francisco (Little Saigon), I was somewhat hesitant to stay here, but I'm SO glad I did. It would only be ghetto if you were hanging out on the blocks outside your hotel, but walking the few blocks to shopping didn't make me feel even slightly unsafe. BEST pool, super warm so even with the winds of San Fran it feels good, room was very clean, beds were pretty comfy, FREE PARKING (unheard of in San Fran), and staff was VERY friendly and helpful. There was an event happening at the hotel the Saturday we were staying there. The pool was closed off and there was loud music so that was frustrating. We decided to go out instead of relax at the hotel because of this. I voiced my frustration politely to the front desk as well as the manager the next day, saying that I wished we would have been informed of the event because didn't get to relax like we had wanted and had to make other arrangements. They were VERY nice about it & said they weren't even informed of the event until the morning of and so they had no chance to warn guests, as they always do. They seemed frustrated themselves so I don't think this is a common issue. And even with us having to change our plans, I will absolutely be back. One of the most relaxing trips I have had in San Fran to date, a big thanks to this hotel!
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