a traveler from Travelocity.com
on July 25, 2011
This being my first trip to San Fran, I normally would be geared to booking with a big name (Hyatt, Hilton), but am so thankful that my party opted to say here. From the second we booked, we were impressed with the individualized service (calls directly from manager telling us he was looking forward to our stay). Walking through the neighborhood in itself was charming and beautiful, and the hotel was most welcoming. Fresh citrus water and coffee/tea were laid out in the sitting room as we waited for our room keys. The room was spotless and very nice. In the late afternoon, a wine and cheese spread was laid out in the dining area, which was a great way to sit with our fellow travels and prepare for a night out. The turn down service was lovely too. Breakfast was delicious and had a bit of European flair to it. We couldn't stop commenting on how much we enjoyed this hotel and hoped to one day come back. We have already mentioned to several people, "if ever in San Fran...this is the place to stay." Thank you for a simply wonderful hotel visit!
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