a traveler from Travelocity.com
on October 12, 2010
We spent Columbus weekend at the Custom House and loved it. As soon as you step into the 4- story marble circular lobby you realize you are staying in a bit of history. It is pricey but everything in downtown Boston is. The price is worth it to be so close to everything. You are in Quincy Market and a few minute walk to the aquarium and the North side for the best Italian pastry and food ever. We had a 1 bedroom villa which had a small kitchenette (micro and fridge) that we might have used had we been there for more than the 2 nights we stayed. Our teen and tween slept on the pull-out couch without complaint (probably because they had their own TV. The bedroom had a huge comfy bed and it's own flat screen. The best part of this hotel is it has it's own outside observation deck on the 26th floor that goes around the entire perimeter of the building for a full view of Boston that you can access for day and night views. The staff was friendly and efficient, she even gave our kids information on the history of the hotel and the rare peregrine falcons that nest just above the observation deck. We had a small issue with the change machine in the kids lounge that was taken care of without incident. The kids lounge is located behind the 6 on the clock and also has a small movie theater and a few games. The only downside is being close to everything is that you are also close to the bars that are noisy at 2 am on the weekend. Even though it did wake us up we would without a doubt stay here again.
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