Poor Customer Service


Member Rating 3 out of 5 by a traveler from Travelocity.com on October 20, 2007

Stayed at the Westin. Employer booked room online. Confirmed pre-payment on checkin & checkout. Credit card still charged. Took 8 months to solve chargeback. Would not admit to screwing up. Awful treatment received.
The Westin Ottawa
11 Colonel By Drive
Ottawa, Ontario, K1N9H4
(613) 560-7000

http://www.igougo.com/tvly-review-r100663028-Poor_Customer_Service.html

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