Bad elevator with no fixes

Member Rating 2 out of 5 by a traveler from on July 2, 2007

I recently stayed at the Brown Hotel it was very beautiful, but worn. The bathroom door was broken and you could tell it was pasted back together. My biggest complaint is the lack of service when it comes to safety issues. My husband, son, 3 other guests and myself were going to the 13th floor from the 12th. The elevator was struggling and slipped a floor. We informed several staff members and front desk, but it was NOT closed and no maint. people came to check it. Very disappointed with safety issues. Be very careful when visiting hotel.
Brown Hotel
335 West Broadway
Louisville, Kentucky, 40202

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