a traveler from Travelocity.com
on July 20, 2007
Claim to have renovated in 2007- room decor is 1980. Nothing for kids to do - NO pool & game room is in the bar - kids aren't allowed?!? The room was HOT -they have small/old motors in the units - nothing could be done. Reserved 2 beds - got 1- no cot came. Room service was wrong. Checked in & 3 hours later checked out. A 5 hour trip became 12! No refunds were given - still didn't stop me. I felt like I was in the movie "The Shining" - nice hotel (building) everything else was way wrong!
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