Wrong Room

Member Rating 3 out of 5 by a traveler from Travelocity.com on June 11, 2007

We were there at 3:30 PM to check in. The front dest told us that if we wait they will give us better room as our room was not clean yet. When we came back 1 hr later, we found that they gave our room to someone else and we were stuck with a small room. They gave our original room away.
Best Western Encina Lodge and Suites
2220 BATH ST
Santa Barbara, California, 93105


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