Member Rating 1 out of 5 by a traveler from on July 10, 2009

We stayed at this hotel last week for one night, had a little issue getting checked in, but then the rest of the stay was fine. We unfortunately made the mistake of paying with this on our debit card and are still paying for that mistake! They put a hold on our card and charged us twice, we are still fighting the hotel and our bank over this issue as we were completely unaware that the hotel was going to do this and the bank has charged us overdraft fees now because of it-the hotel so far is refusting to pay anything more back to us as they say it is the bank's issue! Do not stay here unless you want to deal with this hassle and their little scam!
Hyatt Place Cincinnati-Northeast
5070 Natorp Blvd
Mason, Ohio, 45040
(513) 754-0003

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