a traveler from Travelocity.com
on April 5, 2009
We came on a Saturday and the Hotel staff were all terrific! Not a bad person in the house. We read that we should try and upgrade to th Fairmont Gold and we did.... So glad we did. The room was NICE! Except the mini bar thing (DO NOT OPEN!). They should really do something about it. We got to take the dog for a walk on Sunday morning and my giirls loved it! The gold room was Fantastic! One of my girls who is 6 said the service here is really terrific and said they felt like royalty! X and his associate X were #1 and were extremely professional. I researched many hotels and this place by far was a fantastic deal. I do not know about the other rooms but the Gold level was the best. The pillow concierge was a nice treat. Check it out about choosing your own special pillows!! We are from California and have travelled to many places and felt this very nice. We will be back.
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